Kiely, R. (2012). Designing evaluation into change management processes. In Managing Change in English Language Teaching: Lessons from Experience. Edited by Christopher Tribble. London: British Council.
This chapter is part of a British Council book about the changing role of English in the world. It provides details from 21 international English Language Training projects. The book addresses issues surrounding the internationalization of English. Although it does not address settlement issues, its inclusion of a blended learning project does make it meaningful for the bibliography. In many language programs innovative projects today do involve the integration of technology. The introductory notes to the book state the importance of a number of elements that should be addressed “in parallel” when making changes in education in order that the changes make a lasting impact. The examples given include initial as well as in-service training of teachers and testing and assessment systems, curriculum and course materials. These needs are also present in adult settlement language training programs that are intending to integrate technology and adopt a blended approach. Kiely’s chapter ends with a description of three types of evaluation that he hopes will engage the different agendas of program stakeholders in improving the likelihood of success in all areas of a program.