Chapelle, C. (2010). Evaluating computer technology for language learning. Contact, 36(2), 56–62.
This article presents a review and evaluation of research on the effectiveness of technology in second language teaching and learning. The article draws on studies that compared classes using technology and those that do not, surveys of instructors’ and learners’ opinions about the use of technology in language learning, and discourse analysis of learners’ performance in a computer-assisted environment. The author points to the difficulties and complexities of establishing the factors that support successful language learning and cautions that claims made by developers of commercial software for language learning need to be verified “on the ground” by observational research on students’ use of technology and on actual reports from instructors and students on their use of technology.